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Transcript

Key Highlights:

  1. Dr. Marina Capella’s New Clinic Building

    • Purchased a historic home for her practice, creating a welcoming, therapeutic environment.

    • Plans to expand services with a women’s health provider, a mental health therapist, and potential physical/occupational therapy offerings.

  2. Dr. Phil Boucher’s Strategic Focus Areas

    • Prioritizing care for newborns and mental health patients.

    • Adjusting marketing efforts to target these patient groups effectively.

    • Exploring ways to demonstrate the long-term value of DPC for families with older children.

  3. New Service Models & Pricing Tiers

    • Dr. Capella introduced three membership levels:

      • Essentials Membership (basic pediatric care with visit limits)

      • Complex Care Membership (for behavioral health or specialized care)

      • Concierge Home Visit Package (for high-end personalized care)

    • Designed to align pricing with service intensity and provide flexible options for families.

  4. Virtual Care Memberships

    • Dr. Boucher is launching a virtual membership option to reach families in rural areas or those preferring remote care.

    • Covers basic pediatric consultations, behavioral guidance, and parenting support.

  5. Vaccine Program Expansion

    • Dr. Capella successfully implemented VaxCare, reducing out-of-pocket vaccine costs and improving financial sustainability.

    • Challenges include workflow adjustments, but overall, it's a positive step for the clinic.

  6. Adding Multidisciplinary Care

    • Dr. Boucher welcomed a speech-language pathologist to his clinic, expanding services for speech delays, autism support, and infant feeding.

    • Enhancing his practice as a true medical home with integrated care.

Final Thoughts:

  • Both doctors are refining their DPC models to improve patient experience and financial sustainability.

  • They encourage other pediatricians to experiment with new service structures and share insights.

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